QUA-10

A3 REPORT- problem solving/visualization (benchmark TOYOTA, PSA, …)


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Long lasting and repeating quality and organizational issues often lead on different managerial levels to their acceptance as a standard (“having problems is normal”). The training modules offers a detailed explanation of the A3 method used by many automotive companies (Toyota, PSA, …) to always define the right problem root cause and eliminate it. A3 is also a very efficient method to improve communication with internal/external problem stakeholders. As a part of the training module a process of A3 implementation in a plant is explained. The application of acquired knowledge is possible the next day after the training session.

Your needs are:

  • Understand the principles and added value  of A3 reports
  • Solve occurred problems in an efficient way
  • Visualization of problem solving – improvement of problem visualization culture thanks to standard tools & lay outs
  • Make the company problem solving system more efficient
  • Correctly apply the main problem solving tools used in the automotive industry
  • Improvement of problem solving process with int./ext. partners
  • Continuously improve processes

Target group:

  • Plant Managers
  • Project and Serial Quality
  • Problem solving team members

Training content:

  • Basic rules of problem solving process and its visualization through an A3 report
  • Problem solving tools and methods for A3 reports
  • A3 problem solving phases and efficient communication
  • Ways of treatment of action plan proposals
  • Presentation techniques of an A3 report
  • Practical examples of results presentation by A3 method
  • Lessons Learned by A3
  • Implementation of A3 methodology within an Organization
  • Practical workshops, creation of own A3 report to be applied just after the training session, including supporting processes

Duration: 2 days

In-house module in customer location only