CSR-03
STELLANTIS Supplier Quality Assurance v5/2023
The licensed training module CSR-03 STELLANTIS Supplier Quality Assurance (methods and tools) has been developed in STELLANTIS – ABP Management partnership. It covers all main STELLANTIS requirements on suppliers. All participants who pass the final exam will get the training certificate issued by STELLANTIS – ABP Management that is a prove of CSR understanding/training based on IATF 16 949:2016 norm. ABP Management is the only company allowed to perform this educational program and issue the training certificate.
Your needs are:
- Manage daily cooperation with your customer
- Correctly use b2b portal for all major quality related processes
- Understand and respect all audit and self-assessment requirements
- Be aware of customer KPIs and respect them all over the year
- Respect STELLANTIS capacity requirements
- Get tool payment on time and respect requirements on Stellantis owned tool management
- Set up and execute GP12/GSQN-004 controls
- Handle 0km claims, understand the process of claim management and related cost recovery
- Know STELLANTIS standards for warranty quality management, warranty KPIs, COMTEC, Credit Demands
Target group
- Project Managers
- Quality Managers
- Plant management
- Project and Serial Quality Engineers
- Process Engineers
- Engineering
- Production
Training content:
- Module 1 – b2b portal STELLANTIS
- portal management in the application ORION, get an application access, overview of all quality related applications, documentation, norms, supplier e-learnings, RIF, …
- Module 2 – Supplier Evaluation by STELLANTIS
- Supplier audit/self-assessment requirements, MRS tool (NSA, PPQ and MPA audits), 2023 yearly KPIs, application SPOT, application e-SQAL (detailed explanation), BIDLIST 2023 rules, MMOG/LE self-assessment requirements, IATF Special Status, Escalations Levels
- Module 3 – STELLANTIS Requirements on Project Management
- overview of vehicle/APQP milestones, APQP Matrix introduction
- Module 4 – Product/Process Development on STELLANTIS Projects
- overview of product/process development standards – Technical Specifications, CTF List, Validation Plan, PCP
- Module 5 – Capacity Requirements / Tool Management
- supplier capacity commitment, CAT audits, Stellantis owned tool management, Tool Ownership Certificate, SAP Tango Fidgi, tool tagging requirements, tool payment standards – conditions to be paid
- Module 6 – Initial Samples Acceptance Process
- delivery of off-tool, off-tool/off-process parts, RCM, communication with ONL, MSA requirements, SPC requirements (acc. to the size of measured parts), PPAP – content and rules of submission/approval
- Module 7 – GP12 / GSQN-004
- requirements on GP12/GSQN-004 implementation, self-assessment of GP12 control, exit criteria
- Module 8 – 0km Quality Claim Management
- claim management requirements GSQN-001, AMADEUS/SQP, Supplier Relationship claims, claim solving process, cost recovery rules GSQN-002, dispute of claim cost
- Module 9 – GSQN-003 – 3rd Party Containment and Problem Resolution
- 3CPR levels, reasons for 3CPR activation, process of 3CPR set up, monitoring and close down, process stakeholders, impact on suppliers (cost, Bidlist, …)
- Module 10 – Warranty Quality
- QEC claims in AMADEUS and pre-analysis requirements, COMTEC management, Technical Factor definition, warranty invoice management, warranty quality indicators, Credit Demands (DC), warranty cost calculation, isochrone warranty ppm
- Module 11 – Additional STELLANTIS Specific Requirements
- traceability requirements, record retention period, reverse FMEA, change management in production phase,…
- Module 12 – Exercises on b2b portal
- practice of all acquired knowledge on Stellantis b2b portal
- Module 13 – Final exam
- verification of acquired knowledge, condition to get the training certificate (N/A for on-line courses)
Duration: 2 days
