CSR-03

STELLANTIS Supplier Quality Assurance v6/2024

The licensed training module CSR-03 STELLANTIS Supplier Quality Assurance (methods and tools) has been developed in STELLANTIS – ABP Management partnership. It covers all main STELLANTIS requirements on suppliers. All participants who pass the final exam will get the training certificate issued by STELLANTIS – ABP Management that is a prove of CSR understanding/training based on IATF 16 949:2016 norm. ABP Management is the only company allowed to perform this educational program and issue the training certificate.

Your needs are:

Manage daily cooperation with your customer
Correctly use b2b portal for all major quality related processes
Understand and respect all audit and self-assessment requirements
Be aware of customer KPIs and respect them all over the year
Respect STELLANTIS capacity requirements
Get tool payment on time and respect requirements on Stellantis owned tool management
Set up and execute GSQN-004 controls
Handle 0km claims, understand the process of claim management and related cost recovery
Know STELLANTIS standards for warranty quality management, warranty KPIs, COMTEC, Credit Demands

Target group

Project Managers
Quality Managers
Plant management
Project and Serial Quality Engineers
Process Engineers
Engineering
Production

Training content:

Module 1 – b2b portal STELLANTIS
- portal management in the application ORION, get an application access, overview of all quality related applications, documentation, norms, supplier e-learnings, RIF, …
Module 2 – Supplier Evaluation by STELLANTIS
- Supplier audit/self-assessment requirements, MRS tool (NSA, PPQ and MPA audits), 2024 yearly KPIs, application SPOT, application e-SQAL (detailed explanation), BIDLIST 2024 rules, MMOG/LE self-assessment requirements, IATF Special Status, Escalations Levels
Module 3 – STELLANTIS Requirements on Project Management
- overview of vehicle/APQP milestones, APQP Matrix introduction
Module 4 – Product/Process Development on STELLANTIS Projects
- overview of product/process development standards – Technical Specifications, CTF List, Validation Plan, PCP
Module 5 – Capacity Requirements / Tool Management
- supplier capacity commitment, CAT audits, Stellantis owned tool management, Tool Ownership Certificate, SAP Tango Fidgi, tool tagging requirements, tool payment standards – conditions to be paid
Module 6 – Initial Samples Acceptance Process
- delivery of off-tool, off-tool/off-process parts, RCM, communication with ONL, MSA requirements, SPC requirements (acc. to the size of measured parts), PPAP – content and rules of submission/approval
Module 7 – GSQN-004 (Safe Launch Plan)
- requirements on GSQN-004 implementation, control reporting, exit criteria
Module 8 – 0km Quality Claim Management
- claim management requirements GSQN-001, AMADEUS/SQP, Supplier Relationship claims, claim solving process, cost recovery rules GSQN-002, dispute of claim cost
Module 9 – GSQN-003 – 3rd Party Containment and Problem Resolution
- 3CPR levels, reasons for 3CPR activation, process of 3CPR set up, monitoring and close down, process stakeholders, impact on suppliers (cost, Bidlist, …)
Module 10 – Warranty Quality
- QEC claims in AMADEUS and pre-analysis requirements, COMTEC management, Technical Factor definition, warranty invoice management, warranty quality indicators, Credit Demands (DC), warranty cost calculation, isochrone warranty ppm
Module 11 – Additional STELLANTIS Specific Requirements
- traceability requirements, record retention period, reverse FMEA, change management in the production phase,…
Module 12 – Exercises on b2b portal
- practice of all acquired knowledge on Stellantis b2b portal
Module 13 – Final exam
- verification of acquired knowledge, condition to get the training certificate (N/A for on-line courses)