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QUA-09 A3 REPORT- problem solving/visualization (benchmark TOYOTA, PSA, ...)

Long lasting and repeating quality and organizational issues often lead on different managerial levels to their acceptance as a standard (“having problems is normal”). The training modules offers a detailed explanation of the A3 method used by many automotive companies (Toyota, PSA, …) to always define the right problem root cause and eliminate it. A3 is also a very efficient method to improve communication with internal/external problem stakeholders. As a part of the training module a process of A3 implementation in a plant is explained.  The application of acquired knowledge is possible the next day after the training session.

Your needs are:

  • understand the principles and added valueof A3 reports
  • solve occurred problems in an efficient way
  • visualization of problem solving – improvement of problem visualization culture thanks to standard tools & lay outs  
  • make the company problem solving system more efficient
  • correctly apply the main problem solving tools used in the automotive industry 
  • improvement of problem solving process with int./ext. partners
  • continuously improve processes

Target group:

  • Plant Managers
  • Project and Serial Quality
  • Problem solving team members

Training content:

  • Basic rules of problem solving process and its visualization through an A3 report
  • Problem solving tools and methods for A3 reports
  • A3 problem solving phases and efficient communication
  • Ways of treatment of action plan proposals
  • presentation techniques of an A3 report
  • Practical examples of results presentation by A3 method
  • Lessons Learned by A3
  • Implementation of A3 methodology within an Organization
  • Practical workshops, creation of own A3 report to be applied just after the training session, including supporting processes

Duration: 2 days.


In-house module only. 

In-house module: 890 EUR/day (member), 975 EUR/day (non-member) + travel cost for a group up to 10 participants.
Module in Bratislava: 240 EUR/day (member), 270 EUR/day (non-member).
In case of 2 or more participants from the same plant we offer 10% discount on the second and all other participants. Refreshment and lunch are included in the training price.

Training Registration Form (PDF)
Training Registration Form (online)